Shipping policy

Processing time Orders are processed within 1–3 business days after payment is confirmed.

Delivery time Standard shipping takes 5–12 business days after processing. Total estimated delivery: 6–15 business days from order date.

Tracking A tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking information to update.

Free shipping We offer free standard shipping on all orders — no minimum required.

Delays Delivery times are estimates and may be affected by carrier delays, customs, or peak seasons. BL Active is not responsible for delays outside our control.

Lost or stolen packages If your package is lost in transit, contact us at support@blactivestudio.com within 30 days of your order date and we'll investigate.